Support Services

Stay Well At Home

Home Health Program at Charter House

Founded on evidence-based best practices, our Home Health program is a proactive wellness approach designed to improve your quality of life during your residency at Charter House. The Home Health program empowers residents to stay in their Independent Living apartments while receiving the care they need to continue living their full, vibrant lives. From nurse visits to medication management support to medical appointment escorts, you and your family can take comfort in the Home Health program’s convenient, supportive medical and health services.

Smiling Nurse With Hand On Back Of Elderly Woman
Two Hands Holding Elderly Persons Hand

Personal Aide Services

Charter House’s Personal Aide services allow residents to get the extra help they need from the comfort of their own apartment. Our friendly Personal Aides are available to provide everything from bathing, dressing and grooming assistance to help with homemaking tasks, simple meal preparation, and medication reminders. Your Personal Aide is there to help make your days stress-free.

Nursing Services

Our Home Health program’s nurses are available to Charter House residents to provide care coordination, medication management, fall assistance, and integrated health services. You and your family will have peace of mind that your in-home care is provided by Mayo Clinic’s highly-skilled and licensed nurses.

Next-Level Care

Assisted Living at Charter House

After consultation with their family and healthcare team, Charter House residents may choose to progress along the continuum of care to our Assisted Living services. Assisted Living offers access to our personal care services as well as our high-quality medical services, with a focus on helping residents safely maintain the highest level of independence possible.

Comprehensive Dementia Training

All Charter House staff receive comprehensive dementia training to provide the critical knowledge, skills and compassionate approach required to meet the physical, emotional, and social needs of those living with dementia. Each employee receives dementia training that exceeds the State’s mandatory requirements and our own rigorous standards.

Resident Reading Magazine With Caring Employee
Scrabble Game With Charter House On Board

Assisted Living Recreational Therapy

Directed by full-time Certified Therapeutic Recreational Specialists (CTRS), Charter House’s recreational therapy program is designed to help residents maintain or improve their physical, social, cognitive, emotional and spiritual needs and goals. Our recreational therapists use engaging, therapeutic activities to encourage residents to strengthen their physical, cognitive and mental health, in addition to providing an outlet for socialization and enjoyment.

Our Assisted Living provides an inclusive package designed to meet your needs.

The Assisted Living package at Charter House includes 24/7 personal care services delivered by our on-site health services staff. Our skilled nursing staff will manage your clinical needs through collaboration with your primary care provider and other members of your health team. This includes the management, monitoring and treatment of acute and chronic clinical needs as well as medication management. Residents receive three meals per day plus snacks and enjoy laundry and housekeeping services.

Two Accent Chairs New Window With Small Dinette Table

Our Highest Level of Support

Supportive Living at Charter House

Directed by a Mayo Clinic physician, our Supportive Living services are exclusively available to Charter House residents who require an increased level of nursing and personal care. Our Supportive Living Center offers private and semi-private room options with an inclusive package of services designed to adapt to your changing needs. The compassionate Charter House team will provide a secure, caring and engaging environment wherein residents can enjoy the fullness of life while having their evolving healthcare needs skillfully managed by trained professionals.

Two Brown Leather Recliners Near Fireplace

Our Supportive Living package includes all Assisted Living services and amenities in addition to our highest level of medical and personal support.

Charter House’s Supportive Living package is designed to meet your current needs and adapt seamlessly to changing circumstances. Residents receive 24/7 personal care services delivered by one or more members of our highly-trained team, with routine access to a Nurse Practitioner. All Charter House staff are comprehensively trained in dementia and memory loss care to ensure all our residents’ needs are met with compassion and skill. Supportive Living residents enjoy appointment coordination and scheduling, transfer and ambulation assistance, and dining assistance and monitoring.


Short-Term Rehabilitation Center

Recover from hospitalization comfortably and reach your rehabilitation goals safely. With 32 private and semi-private rooms, Charter House’s short-term rehabilitation care center offers comprehensive physical, occupational, and speech therapy services specifically tailored to each resident’s needs. Our skilled care team works diligently to plan personalized care, monitor progress, and adjust accordingly to help our residents recuperate with ease.

To learn more about Short-Term Rehabilitation at Charter House, please contact our Social Services Coordinator.

Physical Therapist Working With Elderly Patient Using Weights
Fitness Instructor Assisting Resident On Fitness Straps
Nurse Discussing Care With Elderly Couple

An Experienced, Caring Team

At Charter House, you and your family are the beating heart of our healthcare and hospitality services. Our 24-hour skilled nursing provided by Mayo Clinic’s licensed nurses and rehabilitation therapists ensures you’ll feel confident in your rehabilitation. All Charter House staff receive comprehensive dementia and memory loss training to ensure they can meet the evolving needs of our residents with compassion and skill.

Under our highly-tailored care led by experts, Charter House’s goal-oriented approach to holistic health builds upon individualized treatment plans designed around each resident’s specific recovery needs, from physical, occupational and recreational therapies to rehabilitation nursing, speech pathology, and services that target social, nutritional and spiritual wellness.

Dedicated Care Coordinators

You won’t embark on your rehabilitation journey alone at Charter House. Your designated Care Coordinator will be with you from admission to discharge, ensuring your transition in and out of the skilled care program is seamless and successful. By working closely with your physician, therapists and clinical associates, your Care Coordinator will plan your personalized care, communicate with you regarding your plan and progress, and help you understand your therapeutic services. Together with your full healthcare team, your Care Coordinator will guide you on the best path forward to your safe, successful transition home.